National Grid Infrastructure Upgrade Work Planned

Residents and business owners abutting the following locations have been notified of infrastructure upgrades to the natural gas main in Reading with the following letter. For more information, please see the listing of frequently asked questions. 

  • 245 to 401 Lowell ST
  • 1 to 15 Hartshorn ST
  • 1 to 48 Barrows RD
  • 15 to 52 Pilgrim RD
  • 1 to 35 Plymouth RD


Dear Resident/Business Owner,

Energy plays a critical role in our day-to-day lives and ensures the well-being of our community. That’s why we are investing in infrastructure upgrades that will help us to provide safe and reliable natural gas to our customers for years to come.

We will be working in your neighborhood.

National Grid and RJ Devereaux will be performing infrastructure upgrades in the area of 245 to 401 Lowell ST.; 1 to 15 Hartshorn ST.; 1 to 48 Barrows RD.; 15 to 52 Pilgrim RD.; 1 to 35 Plymouth RD., Reading, MA.  

       Date: On or about April 16, 2018

       Completion time: Approximately July 20, 2018

       Construction days and hours: 7:00 a.m. - 4:00 p.m. Monday thru Friday.


What you can expect during construction.

Typical natural gas main replacement and service construction includes:

       •  Marking out underground utilities within the project scope area (e.g., water, sewer, gas, electric, etc)

       •  Excavation of the street and laying of new gas main

       •  Relaying National Grid customer's individual gas services and connecting that service to the new main

       •  Meters may need to be relocated to the outside of the home or business.

       •  Temporary or permanent restoration of disturbed areas in accordance with the town ordinance

Visit to view a video about the gas main replacement process on YouTube.

We’ll contact you when we are ready to connect your gas service to the new natural gas main.

A representative from National Grid or the contractor crew will reach out to the affected homes and businesses at least 24-48 hours in advance to scheduling the work.  Every National Grid employee and contractor doing work for us are required to carry ID. For the crew to connect your gas service to the new main, they will need access to your home and appliances.  Typical service line work will take one business day and during this time you will experience a temporary interruption of natural gas service.  When the work is complete, a gas technician will be dispatched to turn on your gas meter relight your gas appliances.  Visit to view an example of this process.

We’re here for you if you have any questions about the project. Please call us at 781-907-3804. Thank you in advance for your cooperation.


Artie P. Director of Construction NE. Georgacopoulos

National Grid