SeeClickFix

The Town of Reading has received a two year innovation grant from the City of Boston to partner with SeeClickFix to bring you Commonwealth Connect - an application that empowers you to see a problem, report it, and be notified when the issue is closed!

Important:  If this is an emergency, call 781-942-9092 Monday-Friday 7:00am-3:00pm
For an after hours emergency contact the Reading Police at 781-944-1212

 

Report a Problem - SeeClickFix

Desktop

The widget above allows you to make service requests, and well as discover existing problems that have been reported, from your desktop computer. To report an issue:
  1. Make sure the Report tab is selected .
  2. Drag the map marker to the location of your issue, or type in the address directly.
  3. Click Next.
  4. Choose a service request Category from the drop-down menu that matches your issue.
  5. Enter a Title (required), additional Description (optional), and attach an Image (optional).
  6. Click Submit.

Mobile

SeeClickFix is available for download as on app on the following platforms:

iPhone App Store Android Market Windows Phone BlackBerry Download

Support

Town staff responds to SeeClickFix requests during regular business hours. If this report comes in on a holiday, weekend or after-hours, it will be read on the next business day. PLEASE NOTE: SeeClickFix is not to be used for emergencies. For urgent matters that require immediate attention or a police response, call 9-1-1.

Once you have sent a report, you will receive email communication acknowledging your service request. You can continue to check on the status of the issue online. Once the work is complete or the issue has been resolved, you will be notified by email as well.

For technical support with the SeeClickFix platform (web or mobile), please email contact@seeclickfix.com.